RETURN POLICY

All products are brand new. Products do not come with warranties unless specified by the manufacturer. For those items that have a warranty, the complete warranty is included with the product.
Refunds and exchanges are only available for those items that are damaged in transport. All returns and exchanges must be pre-authorized by neotericindia. neotericindia will cover the shipping charges only in the event that an item was received damaged. Refunds will be processed only after the damaged item is returned to the neotericindia shipping department. In order to arrange for a return, customers must contact neotericindia via email or phone no later than 2 business days after the shipment is received. All returns are subject to inspection. All exchanges must be returned in original condition, including all packaging materials, inserts and manuals. We reserve the right to refuse any exchange items that do not include the aforementioned or are returned in damaged condition.
When returning products, pack the item(s) into original shipping box with plenty of packing material, and tape securely. Any merchandise returned to us unauthorized will be refused. We will not accept COD or freight-collect shipments unless pre-authorized by neotericindia. No goods will be accepted for exchange or return without authorization.

TYPOGRAPHICAL ERRORS

neotericindia.com is truth in advertising, and we aspire to publish accurate selling prices for the products we offer. However, on occasion we do make mistakes. In the event a product is listed at an incorrect price or with incorrect information due to typographical error or error in pricing or product information received from our suppliers, neotericindia shall have the right to refuse or cancel any orders placed for product listed at the incorrect price. neotericindia shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit/debit card charged. If your credit/debit card has already been charged for the purchase and your order is cancelled, neotericindiat shall immediately issue a credit to your credit/debit card account in the amount of the charge.

PRICING DISCLAIMER

All pricing is subject to change. For all prices, products and offers,neotericindia.com reserves the right to make adjustments due to changing market conditions, product discontinuation, manufacturer price changes, errors in advertisements and other extenuating circumstances.

PAYMENT METHOD

neotericindia.com accepts payments via. Debit Card, Credit Card, UPI, Google Pay, PayTm and PhonePe .

CONTACT INFORMATION

Questions about the Terms of Service should be sent to us at neotericcbe@gmail.com

REFUND & SHIPPING POLICY

Returns

Our refund policy is 15 Days. Unfortunately, we can’t offer you a refund or exchange after this period. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases. To complete your return, we require a receipt or proof of purchase. Please do not send your purchase back to the manufacturer.

Refunds

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Exchanges

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at neotericcbe@gmail.com and send your item to: Registered neotricindia.com, Tamilnadu, India. Shipping

Shipping

Our products are shipped within 4-5 days. To return your product, you should mail your product to: neotericcbe@gmail.com, Tamil Nadu. You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. Depending on where you live, the time it may take for your exchanged product to reach you, may vary. We don’t guarantee that we will receive your returned item.
We will not accept COD or freight-collect shipments unless pre-authorized by neotericindia. No goods will be accepted for exchange or return without authorization.
Questions about our Return Policy or need a return – please contact neotericcbe@gmail.com

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